Privacy Policy

1. Our Commitment to Pakistani Families

At ParentingHub Pakistan, we treat your family's personal information with the highest degree of respect and confidentiality. We only collect the necessary details required to deliver genuine baby essentials, provide courier tracking updates, and maintain your personal parent sanctuary.

2. Information We Collect

• Account & Contact Details: Your name, email address, phone/WhatsApp number, and delivery address.
• Order History: Products purchased, courier tracking numbers, and delivery confirmation records.
• Parenting Preferences (Optional): Child birth month or developmental stage (e.g., Newborn 0–3m) to personalize helpful feeding guides.

3. How Your Information Is Used

We use your data solely for:

• Fulfilling and dispatching your orders via authorized couriers (TCS, Leopards, Call Courier).
• Sending real-time order tracking and dispatch alerts via SMS or WhatsApp.
• Enabling your 7-day easy warranty and return records.
• Personalizing verified pediatric guides matched to your baby's age (if opted in).

4. Community Privacy & Boundaries

ParentingHub Community forum is a supportive public space for Pakistani mothers and fathers to exchange practical tips. Important: Questions and answers posted in the community are visible to other parents. Never post private phone numbers, home addresses, or confidential medical diagnosis in public forum threads.

5. Data Security & No Third-Party Sales

We do not sell, rent, or trade your personal information to third-party marketing companies. All data transmitted between your browser and our store is secured via industry-standard SSL encryption.

6. Contact Our Privacy Officer

If you have any questions regarding your stored information or wish to delete your account, reach out to us at support@parentinghub.pk or WhatsApp us directly at 0329 3007360.