Help & Customer Care

We're here for you and your baby

Have a question about your order, delivery timeline, payment or feeding essentials? Our dedicated parent support team is just a message away.

Free Shipping

Orders over Rs 2,000 qualify for free nationwide delivery. Standard fee is Rs 200.

Delivery Timelines

Karachi: 1–2 days. Lahore, Islamabad & Rawalpindi: 2–3 days. Other cities: 3–5 working days.

Payment Modes

Cash on Delivery (COD) nationwide, or Direct Bank Transfer / Raast with official bank verification.

100% Genuine

Direct authorized Philips Avent & Tommee Tippee stock. Sealed & verifiable.

Delivery Policy

Shipping details & coverage

We partner with leading couriers across Pakistan (TCS, Call Courier, Leopards, Trax) to deliver safely to your doorstep.

  • Free Shipping Threshold: Automatically applied at checkout when your cart subtotal reaches Rs 2,000.
  • Standard Shipping Fee: Rs 200 for orders under Rs 2,000.
  • Tracking: Every parcel is assigned a tracking number sent via SMS/WhatsApp upon courier dispatch.
  • Safe Packaging: Items are packed in sealed cartons with protective wrap to preserve hygiene seals.

Official Bank Transfer Details

For bank transfer or Raast payments, please use our official account:

Bank: Faysal Bank Limited
Account Title: SHAGUFTA KANWAL SHEERAZI
IBAN: PK23FAYS3207575000006005
Branch: IBB Soldier Bazar, Karachi

After making the transfer, please send screenshot or transaction ID to our WhatsApp (0329 3007360) with your Order Number.

Common Questions

Frequently Asked Questions

Need Help?

Send our team an inquiry

We review and respond to inquiries within 12 business hours.

Phone / WhatsApp: 0329 3007360 Email: support@parentinghub.pk Hours: Monday – Saturday, 10:00 AM – 8:00 PM